Shep Booking: FAQs

How do Admins make policy changes or updates?

Within the Admin Dashboard, click "Policy". You can adjust the policy values for hotels and flights to the right by typing in the new value or using the arrows on the numeric text box to increase or decrease limits. Once you click "Save", your policy will update across all users. 

By |2018-12-14T17:48:12+00:00August 23rd, 2018|

What if I’m booking a personal trip?

Click the Shep extension icon in your browser. The Shep extension will pop up and allow you to toggle Personal Travel mode in the top right of the extension modal. 

By |2020-03-19T19:00:25+00:00August 22nd, 2018|

What if I need to book something outside of my policy?

Shep's open booking platform means you won't be prevented from booking out of policy. Continue with your selection and a pop up will ask you to confirm your booking choice and send a notification to your company's administrator. You can then finish the booking process.

By |2018-12-14T17:46:23+00:00May 28th, 2018|