Shep works on some of the most popular and highly trafficked consumer booking platforms & brands. The Shep travel tool is currently live on 55+ sites.
After a feature release or product update, it may take [...]
You do not need to add notes about your booking [...]
Autofill takes several seconds to automatically complete the fields. If [...]
When you select or create a new Traveler, he or [...]
No. The Shep team cannot save or even see your payment data.
Our browser extension adds basic managed travel functionality (policy compliance, booking guidance, expense capture) to supplier and online travel agent (OTA) sites so that the traditionally high value, high volume business travelers in unmanaged companies are able to book on them for much longer before moving to a large, managed online booking tool (OBT) like Concur. We keep business travelers on consumer sites so that suppliers and OTAs can own the traveler data and relationships.
There are a variety of reasons why Shep may not be functioning as you expect on a certain travel site. We've included a helpful troubleshooting list in this knowledge base article.
What if I need to cancel my flight, or modify the number of nights I’ll be staying at a hotel? What if I misplaced my confirmation details? Will Shep automatically update my details?