The days of putting a travel policy in the back of an employee handbook and praying that employees remember to refer to it when they book travel are over. In today’s world you need to be much more proactive because policy, rules, and guidance can change on a day to day basis. Picking the right channels, tones and delivery are key to communicating these changes to your company’s travelers.
A great travel program is nothing without its travelers being able to access the information, recommendations, and restrictions that are meant to guide their decisions, purchases, and behaviors. Once communication channels are established, it is imperative that your travel policy is communicated on consistent and frequent basis. Below are some examples of lines of communication that can be utilized that for a travel program: